How to Order

Holiday Season

With the holiday season quickly approaching, here are key dates and details to keep in mind.

You’ll find important shipping information at the bottom of the page.

Holiday Hours

We will be out of the office:

  • November 26 Thanksgiving
  • December 23-24 Christmas
  • December 30-31, January 1 New Year’s

January 4 Regular business hours resume

Monday – Thursday (Closed Fridays)

7:30 a.m. – 6:00 p.m. EST

End Of Year Orders

Need an order by the end of the year?

Submit before:

  • December 7
    • casts & all AFOs, TLSOs, KAFOs, and HEKOs (including Stabilizer & Gauntlet orders)
  • December 15
    • SMOs by measurement

Shipping Reminders

Be mindful when placing your order. Shipping is now less predictable than in previous years.

UPS does not guarantee any overnight packages from Thanksgiving through Christmas.

Suspension of Service Guarantee

UPS Holiday Schedule