2026 Holiday Hours & Shipping Deadlines
Have questions? Contact our customer service team at 877-462-0711
Complete Products by Year-End
To have your products fabricated by the end of 2026, submit orders by:
December 3:
- Casted SMOs
- AFOs
- TLSOs
- HEKOs
December 10
- SMOs by measurement
December 21
- Sprout3D CRO – see additional details below
Guarantee ship no later than December 29, 2026
Office Closed
Surestep will be closed on the following dates:
- November 26-27 Thanksgiving
- December 25 Christmas
- January 1 New Year’s Day
Regular business hours resume January 4.
Plan for Holiday Shipping
Plan ahead! Shipping can be less predictable around the holidays. FedEx has posted their 2026 holiday shipping deadlines to help you maintain timely deliveries.
Sprout3D End of Year Cutoff Dates
Thanksgiving Holiday
| Closed November 26-27 | Order Date | Ship Date* |
|---|---|---|
| November 19 | November 30 | |
| November 20 | December 1 | |
| November 23 | December 2 | |
| November 24 | December 3 | |
| November 25 | December 4 | |
| November 27 | December 7 |
*All orders placed between November 16 and January 1 will automatically receive complimentary overnight shipping at no additional cost.
Christmas/New Years
| Closed December 25 & January 1 | Order Date | Ship Date* |
|---|---|---|
| December 17 | December 24 | |
| December 18 | December 28 | |
| December 21 | December 29 | |
| December 22 | December 30 | |
| December 23 | December 31 | |
| December 24 | January 4 | |
| December 28 | January 5 | |
| December 29 | January 6 | |
| December 30 | January 7 | |
| December 31 | January 8 |
*All orders placed between November 16 and January 1 will automatically receive complimentary overnight shipping at no additional cost.