Faster Order Fulfillment with Surestep
At Surestep, we’re dedicated to ensuring your patients get the care they need when they need it. That’s why we’re committed to completing your orders on time, every time.
AFOs
We offer several AFO designs for pronation, hemiplegia, hypermobility, and many other conditions. Pediatric patients receive stability and a customized range of motion.
We fabricate custom AFOs from casts and measurements. And in some cases, we even have the ability to fabricate AFOs from measurements alone – please reach out to customer service for details.
- AFO Completion Time: 10-14 business days, plus shipping
SMOs
Why do doctors, PTs, and orthotists trust Surestep SMOs? Our design has revolutionized the orthotic management of pediatric hypotonia for more than 20 years. Proprietary, flexible thermoplastic compresses and stabilizes the foot, relieving stress on ankles, knees, and hips to facilitate natural development.
We fabricate custom SMOs using measurements alone or measurements with casts. Order turnaround times:
- Measurements: 4 business days, plus shipping
- Measurements and Casts: 5-8 business days, plus shipping
More Efficient Fittings
Because 3D printing creates a more precise fit the first time, you’ll get fewer after-hours calls caused by fitting issues and discomfort at home.
Plus, with our innovative hinge system, fitting appointments are faster, with minimal, easy modifications. That leaves you more time to chat with each family and answer their questions, getting them ready to use the CRO successfully at home
How to Order
Becoming a Surestep customer is quick and easy!
- Complete the Professional Provider Agreement.
- Take the O&P Provider Course
As a customer, you’ll have access to:
- Online Ordering System: If you’d like to stop submitting paper forms, you can sign up for our online ordering system.
- Personal Service: Our customers can call our fabrication center to speak with a technical expert before placing an order.
- Free Education: Along with on-demand online courses, we can organize in-person courses at your office or a convenient location. Bring your orthotists and referral sources to get educated on pediatric development, bracing solutions, and much more.
TechMed App Bundle
If you use a TechMed scanner, great news! We offer a free Surestep bundle, which helps you scan your patients and avoid casting, saving your team time and money.
Within your TechMed app, search for the Surestep bundle, which will give you access to submit your cast scans.
Shipping
FedEx shipping in the US takes 2–4 business days from our fabrication center in South Bend, Indiana. Plus, it’s FREE on all custom orders (with upgrades available for rush orders).
