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2-Stage AFO Order Form
Use this measurement form to ensure that your 2-Stage AFO fits well and helps give compression and stability when and where it is needed.
All orders can be sent to [email protected]
Advanced AFO Order Form
Use this measurement form to ensure that your Advanced AFOs fits well and helps give compression and stability when and where it is needed.
All orders can be sent to [email protected]
Components Order Form
Need replacement straps, pads, or joints for any of your Surestep orthotics? Use this form to order new parts to keep your Surestep products functioning at the highest level.
Orders can be sent to [email protected]
DASS AFO Order Form
Use this measurement form to ensure that your DASS Nighttime Stretching AFO fits well and helps give compression and stability when and where it is needed.
All orders can be sent to [email protected]
DCO Order Form
Download the Dynamic Cervical Orthosis form below before ordering. Whether or not your child needs an off-the-shelf system or custom measurements, this is the form for you.
Orders can be sent to [email protected]
DeRotation Straps Order Form
Download the measurement form below to order pre-fabricated or custom DeRotation straps to use with other Surestep products.
Orders can be sent to [email protected]
HEKO Order Form
Use this measurement form to ensure that your Surestep HEKO orthosis fits well and helps give compression and stability when and where it is needed.
All orders can be sent to [email protected]
International Distributor List
See distributors that carry Surestep products in Canada, Australia, South America, Asia, and Europe. Contact the nearest to you, and ask about Surestep products. If there are no distributors close enough, email us at [email protected] to discuss direct shipping to your location.
Letter of Medical Necessity – 2-Stage AFO
Letter of Medical Necessity – Advanced AFO
Letter of Medical Necessity – SMO
Download this Letter of Medical Necessity for Surestep SMOs.
Letter of Medical Necessity (TLSO)
Download this Letter of Medical Necessity for TLSO orthotics.
Pectus Brace Order Form
Use this measurement form to ensure that the Surestep pectus brace fits well and gives compression where it is needed.
All orders can be sent to [email protected]
Register for Surestep Online Ordering
Please submit your information in this form to start your signup process. All fields are required.
Returns
Any off-the-shelf or prefabricated items may be returned within 14 days. Returns must be unworn and in the state you received them. Please reference the instruction guide provided with your merchandise for specific details.
Please use this form if you need to return Surestep shoes, socks, or prefabricated devices.
Shoes & Socks Order Form
Download this form to order Surestep Shoes or Socks that work in tandem with our SMOs, AFOs, other Surestep orthotics.
Orders can be sent to [email protected]
SMO & BigShot Order Form
Use this measurement form to ensure that your Surestep SMO or BigShot fits well and helps give compression and stability when and where it is needed.
All orders can be sent to [email protected]
Solid AFO Order Form
Use this measurement form to ensure that your Surestep Solid AFOs fits well and helps give compression and stability when and where it is needed.
All orders can be sent to [email protected]
TLSO Order Form
Use this measurement form to ensure that your Surestep TLSO fits well and helps give compression and stability when and where it is needed.
All orders can be sent to [email protected]
Warranty
Fill out and submit this form to request take advantage of our 90-day warranty policy on custom devices. Use it in the case a manufacturing defect, a patient’s sudden growth, or inadequate fit and function. Requests must be initiated by the original O&P provider.